top of page

Privacy Policy

At Ignatura, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and products. By visiting or using our site, you agree to the terms outlined in this policy.

​

1. What Information We Collect
​

When you visit our website or place an order, we may collect the following information:

  • Personal Information: This includes your name, email address, phone number, shipping/billing address, and payment details.

  • Order Details: Specifics of your order, including cake preferences and delivery instructions.

  • Technical Information: Information such as your IP address, browser type, pages visited, and referral sources may be collected through cookies and analytics tools.

​

2. How We Use Your Information
​

The information we collect is used to:

  • Process your orders and payments securely.

  • Communicate with you regarding your order status, updates, or any issues.

  • Improve our products and services based on customer preferences and behavior.

  • Send marketing emails, promotions, or newsletters if you’ve opted in. You can unsubscribe from these communications at any time.

  • Ensure compliance with legal obligations.

​

3. How We Protect Your Information
​

We take appropriate security measures to safeguard your personal information from unauthorized access, disclosure, or alteration. Payment information is processed securely through third-party providers and is not stored on our servers. However, no method of electronic storage or transmission over the internet is 100% secure, so we cannot guarantee absolute security.

​

4. Cookies and Tracking Technologies
​

Our website uses cookies and similar tracking technologies to:

  • Improve website functionality and user experience.

  • Analyze traffic and behavior on our site.

  • Enable personalized content, such as remembering your preferences.

You can control cookies through your browser settings and may choose to disable them. However, disabling cookies may affect your ability to use certain features of our website.

​

5. Sharing Your Information
​

We do not sell or trade your personal information. However, we may share your data with trusted third-party service providers when necessary to:

  • Process payments (e.g., payment gateways).

  • Manage delivery logistics.

  • Analyze website traffic and user behavior.

We may also share your information if required by law or in the event of a legal investigation.

​

6. Marketing Communications
​

If you opt in, we may send you promotional emails, updates, or newsletters. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly at contact@ignatura.co.nz.

​

7. Your Rights
​

You have the right to:

  • Access the personal data we hold about you.

  • Request that we correct, update, or delete your personal information.

  • Withdraw your consent to marketing communications at any time.

To exercise these rights, please contact us at the email provided below.

​

8. Third-Party Websites
​

Our website may contain links to external sites. Ignatura is not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies when visiting these sites.

​

9. Retention of Data
​

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including fulfilling legal, accounting, or reporting requirements.

​

10. Changes to This Privacy Policy
​

We may update this policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and the date of the most recent revision will be noted. Continued use of our website after any changes implies acceptance of the updated terms.

​

11. Contact Us
​

If you have any questions or concerns about this privacy policy, or if you would like to request access to, or deletion of, your personal data, please contact us:

​

Ignatura
Email: contact@ignatura.co.nz
Greenlane, Auckland, New Zealand

bottom of page